Refund and Returns Policy
Effective Date: 20th May 2025
At Baghun PVT LTD, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely happy with your order, we’re here to help.
1. Returns
- You have 7 days from the date of delivery to request a return.
- To be eligible for a return, the item must be:
- Unused
- In its original packaging
- In the same condition as received
- Returns are not accepted for items that are:
- Used, damaged, or not in original condition
- Sale or clearance items (unless defective)
- Custom-made or personalized products
2. How to Initiate a Return
To initiate a return, please contact us at Baghuni25@gmail.com or call us at +91 824 987 8583 with the following details:
- Order ID
- Product Name
- Reason for Return
- Photo of the product (if damaged or defective)
Once we approve your return request, we will provide instructions on how to send the item back.
3. Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days to your original method of payment.
- Shipping charges (if any) are non-refundable.
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us within 3 days of delivery.
5. Cancellations
- Orders can be canceled only before they are shipped.
- Once shipped, the order cannot be canceled but can be returned as per our return policy.
6. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Baghun PVT LTD
Email: Baghuni25@gmail.com
Phone: +91 824 987 8583
Location: Odisha, India